The Fine Print: Here we've tried to answer any concerns or questions you may have however, if there is something we haven't covered please feel free to contact us.
Many of the tribal and ethnic jewelry and textiles pieces that Tournesol Tribal sells are old and authentic and/or reconstructed from old tribal pieces from varying nomadic peoples. Many of these items have been handmade and have been passed down and worn by many before we receive them. Please keep in mind that these items will very often have small flaws in them such as missing glass jewels, small frays, dents, chips, missing dangles or cracked mirrors. We believe these enhance and add to the uniqueness and beauty of the piece. Be sure to read thoroughly through our descriptions and look at each image carefully before purchase.
Q. When are items shipped?
- Orders are shipped Monday, Wednesday & Friday
Q. How is shipping cost calculated?
Shipping rates are calculated in real-time by Shipstation based on package weight and USPS shipping rates.
Q. Do you ship internationally?
We are happy to ship internationally, rates are calculated for these as well. All packages will be marked as being shipped by a business, with an invoice, and cannot be shipped as a friend's/family arrangement. All duties, fees, etc are the responsibility of the purchaser.
**We are unable to ship to Cuba, Iran, North Korea, Sudan & Syria.
Q. Do you accept returns?
Unfortunately returns are not accepted. We try to provide a thorough and accurate description of each of our items. So please read carefully and look at all images posted of items. Also, please feel free to contact us if you have any questions about an item.
Shipping damage - we recommend purchasing insurance on higher priced items.
Q. What forms of payment do you except?
All major credit cards accepted. Visa, Amex, Master Card, Discover.
Q. Do I have to pay Taxes, Customs, & Duty?
- INTERNATIONAL CUSTOMERS: You are solely responsible for any import duties, customs fees, charges, and/or taxes that may apply to orders. Tournesol Tribal does not impose these charges and they are not included in the price of the item or shipping/insurance costs. Please check with your country's customs office as to what these additional charges will be prior to completing your purchase.
Q. Where do your items come from?
We currently have a wonderful supplier from Pakistan. He and his family are refugees from Afghanistan and have created a business of selling jewelry and wares.
Q. Why do your items vary so much in price?
There are many factors that dictate the price that we bring to our collectors. Each item varies in its age, materials, origin, and charm. We do our best to keep our prices fair to the value of each piece.